Transforming SME Lending: Using Deep Learning to Create an Internal Data Marketplace


Over the past few years, fintechs have been seen to uproot various existing banking operating models through the strategic use of platformbased digital technologies. Lending to small businesses is one of the areas that they have disrupted with the help of agile, platform-based lending marketplaces. To battle this onslaught, banks are now desperate to innovate and drive business change with newer technologies. They are looking increasingly to adopt automation and artificial intelligence to optimize their business processes and improve customer experience. This paper talks about how banks can deal with this disruption through the implementation of a comprehensive two-pronged approach of automating the client onboarding process and creating a bank data marketplace consisting of their SME and retail customers.
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