Mobile banking is hyper-accelerating. According to NTT DATA Consulting’s U.S. Mobile Banking Lifestyle Study, more than half of U.S. consumers are using mobile banking more often than two years ago, and conducting more transactions while they are logged in.
NTT DATA Consulting surveyed 1,005 U.S. consumers online and conducted qualitative phone interviews with executives at the top 20 U.S. financial institutions to understand what is driving mobile banking growth and how the changing size and shape of mobile devices (the “form factor”) will influence the way Americans do their banking in the 21st century.
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