In the Build and Implement an Effective Endpoint Detection and Response Strategy webinar, SANS senior instructor Dave Shackleford and Amazon...
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Webex is a cloud collaboration platform that provides messaging, calling, and meeting features. The Webex App is a client application...
Programmability is one of the main benefits that help to tailor your contact center to fit your business needs. In...
A startup is a lonely endeavor that never works alone. It works with a dominant player, whether in an app...
You know your company’s customers want to interact through a variety of channels. To help them do so, let’s say...
We all have an invitation to reinvent the way we work. Research shows that 83% of knowledge workers want to...
In the increasingly virtual workplace, ease of communication is important to ensure effective collaboration between employees. Chat is taking over...
Electronic discovery (eDiscovery)—and consequently, data collection—used to be primarily about email. Now, data comes in all different types and formats....
You’re an IT leader trying to bring the best technology to your organization. IT can help companies be more efficient...
The key to any successful business lies not only in the strength of their teams and tools but in how...
