For asset finance organizations passionate about customer experience, it is imperative they undergo a digital transformation and use technology to drive superior customer experiences. But digital transformation is no small feat: It requires all-encompassing change that must be supported across the organization. Digital transformation should be recognized as a continuous journey focused on long-term flexibility and growth, not a finite, tactical project. To succeed, you must build your organization’s digital transformation strategy on a foundation of systems, processes, and investments and then remain committed to ongoing innovation and reinvention as required.
Cloud Lending (now Q2) commissioned Asset Finance International to evaluate the role of digital technologies in driving digital transformation. To explore this topic, we developed a qualitative survey of global asset finance professionals who have influence over digital transformation strategy in their organizations.
