This is a question that an operations manager needs to answer when deciding to upgrade or adopt new software. While software selection often falls to the IT manager, the people with operational responsibility need to play a deciding role in the choices made. After all, they are the ones who have to make it work for the business every day.
This whitepaper will explore arguments in favor and against using systems based in the cloud, to offer benchmarks related to cost, security, and functionality when deciding what type of system to implement.
